transcribed, with timestamps, to provide a real-life example of our work.

Image

Our transcripts are delivered in a range of formats. Click the following links to see the example transcription reproduced in three of our most popular formats:

" } }, { "@type": "Question", "name": "What languages does CastingWords transcribe?", "acceptedAnswer": { "@type": "Answer", "text": "

Most of our transcription services are in English, but we also offer French transcription and Spanish transcription. We do not offer guaranteed turnaround on non-English products at this time.

Non-English speech in English transcripts is noted with a tag, but not transcribed. English speech in a French or Spanish transcript can be transcribed on request. If you order a French or Spanish transcript and want any English speech it may contain to be included, please request this in the Notes field when placing your order.

Please note that CastingWords does not offer translation services; all transcripts are in the same language as the original audio.

" } }, { "@type": "Question", "name": "What does it mean that you crowdsource transcription?", "acceptedAnswer": { "@type": "Answer", "text": "

CastingWords uses crowdsourcing to produce transcripts. This means that tasks such as transcription, grading, and editing are distributed to our pool of vetted contractors through our password-protected Workshop site. Source material and intermediate stages of the text are posted temporarily on the site so our workers can retrieve them and complete their tasks.

" } }, { "@type": "Question", "name": "Do you guarantee confidentiality / do you sign NDAs?", "acceptedAnswer": { "@type": "Answer", "text": "

We use a large pool of vetted contractors for transcription, editing, and quality control. Each one agrees to our Independent Contractor Agreement, including confidentiality, upon joining the team. They understand that all customer material is confidential, and that they will never work for us again if they release it.

Your source material and intermediate stages of the text are posted temporarily on our password-protected Workshop platform so our workers can access their tasks. Due to our workflow, most workers see just small sections of the transcript, making tracking and penalties easy to enforce, should a problem ever occur -- although to date none has.

If you have a standard NDA, feel free to forward it to us at support@castingwords.com. We will take a look at the terms and see if we can sign it on behalf of our workforce. We are not currently set up to execute additional agreements with individual workers on a per-project basis.

We are not a HIPAA certified company.

See our Privacy Policy for additional information.

" } }, { "@type": "Question", "name": "Does CastingWords transcribe special content such as song lyrics or commercial breaks?", "acceptedAnswer": { "@type": "Answer", "text": "

Not as a rule. Our policy is to note, but not transcribe, program breaks such as ads, promos and songs. If you want this type of content transcribed, please request it in the Notes field when placing your order. Transcription of song lyrics may require the Difficult Audio upgrade.

" } }, { "@type": "Question", "name": "Does CastingWords transcribe onscreen content in videos?", "acceptedAnswer": { "@type": "Answer", "text": "

No. We accept a wide range of audio and video file formats, and all material is transcoded to MP3 format before being distributed to our workers. This means our transcribers and editors will only handle the audio portion of your material, even if your source material is a video.

" } }, { "@type": "Question", "name": "What is CastingWords?", "acceptedAnswer": { "@type": "Answer", "text": "

CastingWords is an online transcription company. Upload your audio or video file, choose your turnaround time, and we will convert your media file into a neat, easy-to-read text document that you can download in a range of file formats. Timestamps or captions are available as optional upgrades. The transcript is in the same language as the original recording.

" } }, { "@type": "Question", "name": "Do you transcribe sermons?", "acceptedAnswer": { "@type": "Answer", "text": "

We do transcribe sermons, bible study groups, prayer groups, religious ed classes, and more! Read more details on our sermon transcription page and our helpful blog post Why You Should Transcribe your Sermons

" } }, { "@type": "Question", "name": "Do you transcribe focus groups?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes we do! CastingWords has extensive experience transcribing focus groups of all sorts and sizes. For some tips on how to get the most out of your focus group before you record a session, check out our blog post The Elements of an Effective Focus Group.

When a focus group has numerous participants we use our group style -- moderators and and participants are labeled as such, but we are unable to individually label everyone, as it is difficult to keep track of different voices when many people are talking.

Another thing to keep in mind is if you would like verbatim or semi-verbatim style for your focus group. Verbatim captures every utterance, including ums and filler words and false starts. Semi-verbatim cleans it up a bit for better readability.

" } }, { "@type": "Question", "name": "Do you transcribe market research audio/video?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes we do! We have been transcribing market research audio and video for years.

When a market research audio has numerous participants we use our group style -- moderators and and participants are labeled as such, but we are unable to individually label everyone, as it is difficult to keep track of different voices when many people are talking. This also speeds up turnaround time.

Another thing to keep in mind is if you would like verbatim or semi-verbatim style for your market research. Verbatim captures every utterance, including ums and filler words and false starts. Semi-verbatim cleans it up a bit for better readability.

Finally, check out our Market Research tips blog post.

" } }, { "@type": "Question", "name": "Do you transcribe YouTube videos?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes, we can transcribe YouTube videos. Just place your order using the YouTube video URL, and we'll get to work on it. We download the video and convert it into MP3 format. You can also order captions and subtitles for your video if you want to add it to your YouTube video.

Also, we have a blog post about how transcription can help your videos rank higher on YouTube.

" } }, { "@type": "Question", "name": "What file formats does CastingWords accept?", "acceptedAnswer": { "@type": "Answer", "text": "

We handle MP3, MP4, WAV, and most WMA/WMV files at this time. We can usually handle other types of audio or video files, but this could increase processing time on your order.

Please note that while we handle many file types, we transcode all material into MP3 format before distributing it to our workers. This means that even if you upload a video, our transcribers and editors will only be working with the audio track, and will not have access to onscreen content.

There are some proprietary formats we can't handle. These include:

We can handle most streaming video at this time, including pretty much all of the popular video hosting sites such as YouTube and Vimeo. If your material is hosted on a site that permits third-party download, we can likely access it. Private, small, and flash sites are the most likely to cause problems. If in doubt, simply give it a try. The order form will let you know if there's a problem.

" } }, { "@type": "Question", "name": "How is my transcript delivered? What is the file format?", "acceptedAnswer": { "@type": "Answer", "text": "

We send you an email when each of your files is complete. Your transcript is attached in Word and TXT formats, and the message also contains download links for the Word, TXT, and HTML versions. Additionally you can log into your account and download any completed transcript in Word, TXT, RTF, or HTML formats at any time.

If you added the Timestamps upgrade, your transcript will also be available in SRT format. If you added the Subtitles/Captions upgrade, your transcript will also be available in a range of subtitle and caption formats.

Finally there are additional formats - including letterhead .doc - available to our enterprise customers.

" } }, { "@type": "Question", "name": "How do I convert my WAV file to MP3 format?", "acceptedAnswer": { "@type": "Answer", "text": "

If you have a WAV file, you can convert it to MP3 using iTunes on Windows or Mac. If you already have the WAV file in iTunes, skip ahead to step 4.

  1. In the iTunes app on your Mac, choose File > Add to Library.
  2. Locate a file or folder, then click Open.
  3. You can also drag a file or folder from the Finder to the iTunes window to import it.
  4. Left click on the file to highlight it.
  5. Click File>Convert>Create MP3 Version.
  6. Look under Today (at the top of the window) and you'll see the album the MP3 is located in. Click on the album icon and the file will appear below.
  7. Click on the file and drag it to a folder or the Desktop.

If Create MP3 Version is grayed out, go to iTunes > Preferences > General > Import Settings, and select MP3 Encoder.

" } }, { "@type": "Question", "name": "Do you accept downloads from third-party file sites such as YouSendIt?", "acceptedAnswer": { "@type": "Answer", "text": "

We can not retrieve files from sites that require a person to manually download the file, enter a password, or otherwise interact with the host site. When you submit a URL it should lead to the file itself, a stream, or some other kind of publicly available resource.

If you aren't sure if the URL goes directly to your file, just give it a try! Plug the URL into the order form; if our system is unable to fetch your file, it will let you know.

" } }, { "@type": "Question", "name": "Can I upload my files via FTP?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes! FTP is a great way to submit your material if you have numerous files to transcribe.

Log in or create an account, then visit your Account > Settings page to find your unique FTP password.

Upload your files to ftp://ftp.castingwords.com, using your account email and the password from your Settings page. We also have a video tutorial on using ftp

When your upload is complete, go to your Account > Uploads page to view, manage, and create orders from your uploaded files.

" } }, { "@type": "Question", "name": "Can I upload my files via Dropbox?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes! We integrate with Dropbox to make uploading files even easier.

First, ensure your files are in your Dropbox account. Next, log in or create an account with CastingWords. Then go to our order page to start your order.

You will see Dropbox listed as an option on the order page. Follow the instructions from Dropbox to login if needed and select your files to transcribe. Finish placing your order as usual and wait for the Your Transcript is Ready email to arrive!

" } }, { "@type": "Question", "name": "What kinds of feeds are supported / what kinds of enclosures do you accept?", "acceptedAnswer": { "@type": "Answer", "text": "

We accept RSS 2.0 feeds with enclosures. See the RSS 2.0 specification for details.

For best results, we recommend MP3 enclosures. We will also automatically transcribe OGG, MP4, WMA, or WMV enclosures, and will contact you if we run into any issues. Non-supported enclosures or links will not be picked up for transcription. Please note that the enclosures must have the correct mime type. For instance, we will not process an MP3 with a non-audio mime type (such as PDF).

We also have an API option if you want to build transcription right into your workflow.

As always, drop us a line at support@castingwords.com if you have any questions, need technical support, or have additional feature requests.

" } }, { "@type": "Question", "name": "How can I set up a subscription for my RSS feed?", "acceptedAnswer": { "@type": "Answer", "text": "

Easy! Just follow these steps:

If your account is set up for invoicing, just click the Update button and your feed will be created.

If you are not a postpay customer, you will need to set up a payment method. To have us bill your credit card for feed activity, visit your Account > Billing page, add a card, and click the Start Billing button.

" } }, { "@type": "Question", "name": "How do subscriptions work?", "acceptedAnswer": { "@type": "Answer", "text": "

We check feeds at least once every six hours and download new enclosures. We process each file, verify payment method, and begin transcription.

Once we've downloaded a file, you will see it on your Account > Transcription Status page. If you are a prepay customer and your balance is insufficient to cover the new file, we will email you before working on the new material.

You can find your completed transcripts on your Account > Transcription Status page, and receipts on the Account > Receipts page.

If you are a postpay customer, you can view a list of your Invoices. If you are a prepay customer, you can see your Transaction History.

" } }, { "@type": "Question", "name": "Can you transcribe something that was already in my feed before I added it?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes! After you've added the feed, click the Transcribe Past Audio link and you can select any items that were in the feed before you subscribed, that you want us to go back and transcribe.

" } }, { "@type": "Question", "name": "How do I stop a subscription?", "acceptedAnswer": { "@type": "Answer", "text": "

Log in and visit your Account > Subscriptions page. Check the Delete box on each feed subscription you want to cancel, then click the Update button.

" } }, { "@type": "Question", "name": "What if there is a problem with my feed?", "acceptedAnswer": { "@type": "Answer", "text": "

Check your feed against FeedValidator.org to make sure the feed is valid. Assuming it is, make sure the enclosure tag has a good URL and mime type (you'd be surprised how often mistakes happen here). Check the top of your Account > Subscriptions page for messages; sometimes we tell you exactly what's wrong here. If these steps don't help, shoot us an email at support@castingwords.com.

" } }, { "@type": "Question", "name": "What is your guarantee policy for 1-Day and 1-Week orders?", "acceptedAnswer": { "@type": "Answer", "text": "

Our money-back guarantee applies to high-quality audio up to one hour in length (per file). Please see our Terms of Service for complete details. See also the FAQ entry on Difficult Audio quality for an explanation of how audio quality affects turnaround.

" } }, { "@type": "Question", "name": "Why can't you guarantee turnaround on longer files?", "acceptedAnswer": { "@type": "Answer", "text": "

The initial transcription of your file is the most labor-intensive step, but it can be split up and completed by many people working simultaneously. As long as your audio quality is reasonable, transcription can therefore be accomplished fairly efficiently, regardless of file length.

However, for reasons of quality and consistency throughout your document, the editing stage must be done by a single person working on the whole file. Editing can only begin after every single transcription segment is complete. An edit can take several times the duration of the audio, and some files receive more than one edit.

Similarly, timestamps (if you order them) can only be applied once the edit is complete, and this process also takes longer for longer recordings.

As a result, turnaround slows dramatically for longer files, and we cannot guarantee turnaround time, particularly at the 1-Day level, on files that are over one hour in length.

If you don't need timestamps, you can get faster turnaround by splitting longer files into multiple one-hour segments before ordering. You can still order all the segments at once; they will be processed as independent files and each one will be delivered as soon as it is complete.

" } }, { "@type": "Question", "name": "What influences turnaround?", "acceptedAnswer": { "@type": "Answer", "text": "

Many things! The biggest influence is audio quality (or the quality of the audio track, if your file is a video).

Even if your file meets our minimum quality standards, more challenging audio still takes longer to transcribe than high quality recordings. Speakers with heavy accents, background noise, and/or highly obscure or technical content usually takes more time to transcribe and edit than crisp, clear audio.

Long files, of course, generally take more time than short ones. Turnaround slows dramatically once files reach or surpass the 90-minute mark.

If you need a file transcribed quickly, use our 1-Day or 1-Week services, and be sure to add the Difficult Audio upgrade if needed. Adding the upgrade does not reinstate the turnaround guarantee on challenging audio, but it does assure the smoothest possible turnaround in any given case, often to within the desired timeframe.

" } }, { "@type": "Question", "name": "Is the price really per minute of audio?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes! We price on the length of the audio or video file you provide, not the amount of time it takes to complete the transcript, number of speakers, or other factors.

Our system bills on the full duration of the file (rounded to the nearest whole minute, with a 1-minute minimum), regardless of content, so be sure to trim any stretches of silence, or material you don't want transcribed (such as pre- or post-interview chit-chat).

On the checkout page, you will have a choice between Estimated durations and Exact durations.

With the default, Estimated durations, you can enter values in the Estimated length fields for your file(s) to get an accurate price estimate before checkout, or leave the default value of 1 minute and let our system figure it out. Either way, upon completion of the order, the system will bill you for the true duration of each file.

If you choose Exact durations, the system will check that the file lengths match the values you provide before getting to work. If they differ, we will halt processing and contact you about it.

Please keep in mind that we do differentiate price-wise between good and bad quality audio, in the form of an optional Difficult Audio upgrade. See the What is meant by difficult audio quality? entry for more details.

" } }, { "@type": "Question", "name": "What forms of payment does CastingWords accept?", "acceptedAnswer": { "@type": "Answer", "text": "

We accept PayPal, Visa, MasterCard, and American Express for standard orders. If your company or organization has an ongoing transcription need, we can set you up for monthly invoicing. Invoices can be paid via the standard payment methods, as well as bank transfer or paper check.

" } }, { "@type": "Question", "name": "What is your refund policy?", "acceptedAnswer": { "@type": "Answer", "text": "

If you cancel your order, we will issue a refund less our costs incurred. Or, if you prefer, instead of a refund we can send you a copy of whatever portion is transcribed so far.

If you have difficult audio and did not apply the Difficult Audio upgrade, be aware that there may be no refund available, as our costs may be more than the cost of your order.

See our Terms of Service for full details.

" } }, { "@type": "Question", "name": "What's the difference between timestamps, subtitles, and captions?", "acceptedAnswer": { "@type": "Answer", "text": "

Timestamps, if ordered, appear within your normal transcript file: a time code is inserted at each paragraph break and speaker change in the Word, text, or RTF versions of your transcript, so that the reader can find the corresponding spot in the audio or video recording. See our Sample Transcript for an example.

Subtitles and Captions are specially encoded versions of your transcript that you can sync with your video to create onscreen subtitles or captions. When you add the Subtitles/Captions upgrade, your Word, text, or RTF files will contain timestamps, as described above. Your transcript will also be encoded into a range of subtitle and caption formats that you can download separately.

What's the difference between Subtitles and Captions?

Generally people say subtitles are for reading while listening to the audio. They contain normal punctuation, and just consist of the words that are spoken.

Captions impart more information, such as speaker labels, laughter, applause, and other non-verbals. The idea is that captions can be used effectively with the volume turned off. Captions contain minimal punctuation. If your primary goal is captioning, we suggest a verbatim transcript.

Our blog post titled Timestamps and Subtitles and Captions, Oh My! provides a more in-depth look at the difference between the Timestamps upgrade and the Subtitles/Captions upgrade products at CastingWords, while our Subtitles and Captions: Apples & Oranges or Tomato/Tomahto? blog post goes into the difference between subtitles and captions in the wild.

" } }, { "@type": "Question", "name": "What subtitle and caption formats do you offer?", "acceptedAnswer": { "@type": "Answer", "text": "

In addition to the standard Word, Text, and RTF formats, transcripts that include the Subtitles/Captions upgrade include an audio tracking HTML page, SRT captions, SRT subtitles, VTT subtitles, DFXP subtitles, and in a simplified VTT format that omits the <v> tag, as some platforms do not yet support this VTT standard feature.

This assortment of subtitle and caption formats can be used on platforms such as YouTube, Wistia, and Facebook, or allow you to self-host your subtitled video files.

Additional formats such as SCC, SSA, STL, and a minimal TTML are available on request. Webm or ogg files (for better compatibility for self-hosting) can be provided for a fee. Email us at support@castingwords.com to discuss your needs.

" } }, { "@type": "Question", "name": "How are your subtitles and captions produced?", "acceptedAnswer": { "@type": "Answer", "text": "

First, our transcribers and editors produce a transcript of your video. Once we have a professionally written transcript, we put it through a voice recognition program that matches every word with an exact timestamp in milliseconds. We use this data to create downloadable subtitle and caption files in a variety of formats.

How good are these automatically produced subtitles & captions?

We think they are quite good. They are not quite as easy to read as if a human placed each subtitle, but they are more accurate and a lot cheaper.

How about some metrics?

We try to fit between 32 and 40 characters on a line for SRT and VTT, and between 28 and 30 on each of two or three lines for most other formats.

We try to show no more than 3.5 seconds of audio on screen at a time, and we don't let text hang around more than 2 seconds after it's been spoken.

" } }, { "@type": "Question", "name": "OK, I have my subtitles/captions. How do I sync them to my video?", "acceptedAnswer": { "@type": "Answer", "text": "

YouTube videos:

Our SRT and VTT files are supported by YouTube, so once we deliver them to you, it's as easy as following these instructions to sync your subtitles or captions to the video.

Facebook videos:

Our SRT files are supported by Facebook, so once we deliver them to you, it's as easy as following these instructions to sync your subtitle file to the video.

Proprietary and self-hosted systems may have other approaches or require one of our other subtitle or caption formats.

" } }, { "@type": "Question", "name": "Do you transcribe verbatim?", "acceptedAnswer": { "@type": "Answer", "text": "

Our standard transcription product is non-verbatim, meaning that while we never summarize, paraphrase, or include words that were not spoken, we do clean up the language somewhat for a smoother read. We omit ums and uhs, as well as filler words and phrases (such as habitual use of like or you know). We also omit stutters, false starts, and redundancies, unless spoken with that intent. Direct quotes are an exception; they are transcribed verbatim.

If you apply the Verbatim upgrade, then your transcript will include every utterance, including ums and uhs, filler, false starts, stutters, etc. We also tag any audible non-verbals such as background noise.

You may request a certain level of verbatim, by leaving special instruction in the Notes field. For instance, Frank stutters a bit. Please remove stutters, but keep all the filler words, and make sure you catch Frank's use of 'gonna' instead of 'going to,' and his frequent use of 'like,' as we want to retain the speaker's character/jargon.

Our Verbatim or Not Verbatim, That is the Question blog post provides more in-depth info on the difference between verbatim and non-verbatim.

" } }, { "@type": "Question", "name": "What are the minimum standards for audio quality?", "acceptedAnswer": { "@type": "Answer", "text": "

Audio quality directly affects transcript quality. We need audio sampled at least 44.1 kHz, with adequate volume, and very limited background noise, to produce quality transcripts. We may turn down work if we feel the audio quality is too poor to permit an acceptable transcription. At this time we don't offer custom audio engineering services to improve audio quality.

Check out our Audio Recording Tips blog post for some helpful hints on improving your audio quality.

" } }, { "@type": "Question", "name": "What is meant by difficult audio quality?", "acceptedAnswer": { "@type": "Answer", "text": "

Difficult audio is audio that is harder to transcribe. Some factors that might make audio difficult include: background or foreground noise, speakers talking over each other, many speakers, specialized terminology (including technical, legal, scientific, or medical terms), muffled or quiet recordings, fast talkers, and accents.

This is not a comprehensive list, but covers most cases. The more of these factors that are present, and the more significant any given factor (louder background noise, heavier accents, etc.), the more difficult your audio is.

Recordings made in public places (cafes, restaurants, etc.) are almost always difficult audio. Phone calls and focus groups are often difficult.

Our 1-Day, 1-Week, and podcast subscription products are designed for high quality audio. Turnaround is not guaranteed on files that have difficult audio. You can submit difficult audio for these products if you add the Difficult Audio upgrade. Adding the upgrade assures the smoothest possible turnaround in any given case (often to within the desired timeframe), but does not reinstate the guarantee.

If the audio is too poor to transcribe at all, we will notify you and refund your order less our costs incurred.

See our Transcription and Challenging Audio blog post for a more in-depth look at the Difficult Audio upgrade and how it works.

" } }, { "@type": "Question", "name": "How many speakers are too many?", "acceptedAnswer": { "@type": "Answer", "text": "

We transcribe audio with any number of speakers. Where it is realistic to do so, we give each speaker a unique label. With each additional participant, the chances of mislabeled speakers, or of a missed speaker change, increase somewhat.

In a group setting such as a committee meeting, panel discussion, or focus group, where it is not feasible to track each person by voice, we label the facilitator(s) individually, and the remaining group members are labeled either Female Participant or Male Participant. If you add the Focus Group, Panel, or Round Table, tags to your file, it will be transcribed using these group style speaker labels.

" } }, { "@type": "Question", "name": "Can I speed up my order or add upgrades after the fact?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes. You can upgrade to a faster turnaround product, or add upgrades to a file that is already processing.

Log into your account and visit your Account > Transcription Status page. You will see an Upgrade link next to each file that is currently processing. Choose the View everything that can be upgraded option if you want to apply upgrades to multiple files at once.

" } }, { "@type": "Question", "name": "What are timing upgrades?", "acceptedAnswer": { "@type": "Answer", "text": "

Timing upgrades are those tools and options that correlate the text in your transcript to the place in your audio or video recording where those words were spoken. These upgrades have their own section. Click here for info on Timestamps, Subtitles, and Captions.

" } }, { "@type": "Question", "name": "How do corporate accounts work?", "acceptedAnswer": { "@type": "Answer", "text": "

Corporate accounts allow a group of people to share payment and billing information. One master account serves as the billing contact, supplying the credit card, prepay balance, or invoicing for one or more order accounts.

The master account can access all of the transcripts, invoices and receipts for its subaccounts. Individual subaccounts can access only their own info and files.

The subaccounts work exactly like our standard accounts, except they cannot add or edit payment information. They can view partial information, such as card type and cardholder's name, in order to allow them to choose among the payment methods that the master account has supplied.

" } }, { "@type": "Question", "name": "What kinds of notifications will I receive?", "acceptedAnswer": { "@type": "Answer", "text": "

All notifications are sent via email. In most cases, messages go to the email you used to log in, or supplied when placing the order. However, under certain circumstances we may also contact the email associated with your payment method (i.e., PayPal), if different.

You can specify a secondary email address for delivery notifications if desired. Go to your Account > Settings page and enter the address(es) in the Additional emails for transcript delivery field. Your secondary email(s) will receive delivery messages only; all other notifications regarding your order will go to your login email only.

Pro tip: Set up automatic distribution of your transcripts by entering the email address of a mailing list as your secondary delivery email!

And of course you can always log into your account to check on the progress of your orders, apply upgrades, download completed transcripts, and more.

" } }, { "@type": "Question", "name": "What is the 'Notes' field for?", "acceptedAnswer": { "@type": "Answer", "text": "

There are two ways to add notes to your order. You can use the Notes field on the order form to add comments to files individually, or set up a permanent note that will appear on every file you order. (Or both!)

Adding notes lets you provide information to help the transcribers and editors who work on your file do a great job. You can provide names of speakers, any potentially tricky technical terms, acronyms, company names, unusual spellings, etc. You can include links to any resources (websites, glossaries, slide decks, event schedules, etc.) to provide context, vocabulary, or other info related to your topic.

Notes can also contain special requests about the transcription itself. For instance, you may ask our transcribers to omit an interruption that occurs mid-conversation, or to skip a minute or two of chit-chat at the beginning or end of an interview. (However, if you want to skip a substantial amount of material, please trim your file prior to upload, as our system bills on the basis of your file's duration, not its contents.)

Keep in mind that the quality of the notes directly affects the quality of your final transcript, by helping our transcribers and editors understand the context of your recording, and pointing them in the right direction for any further research they may need to do.

To set up a permanent note, visit your Account > Settings page and enter the desired text in the Notes to Transcribers field before you upload your files. This text will appear on every file you order. You can still fill in the Notes field for individual files when you place your order; both notes will be included with your file.

If you have questions, comments, or requests for CastingWords staff (as opposed to the transcribers and editors), please contact us via email at support@castingwords.com.

" } }, { "@type": "Question", "name": "How can I get help?", "acceptedAnswer": { "@type": "Answer", "text": "

CastingWords support is provided via email. Simply drop us a line at support@castingwords.com or visit our Support Portal to submit your questions, comments, feature requests, etc.

Customer support is available during US Eastern business hours, with reduced coverage during off hours, weekends, and holidays. While we do not currently offer phone support, our email team is responsive and generally handles requests within one business day.

" } }, { "@type": "Question", "name": "Are you hiring transcribers? And what other kinds of jobs do you have?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes, we are always looking for talented freelance transcribers and editors and even some QA! Head over to the CastingWords Workshop to take the test and get started.

" } } ] } ]

一级a免费又观看

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      Transcription FAQ

      Your most common questions about CastingWords and transcription services in general, answered.

      Basic Info

      What is transcription?
      Do you have a sample transcript?
      What languages does CastingWords transcribe?
      What does it mean that you crowdsource transcription?
      Do you guarantee confidentiality / do you sign NDAs?
      Does CastingWords transcribe special content such as song lyrics or commercial breaks?
      Does CastingWords transcribe onscreen content in videos?
      What is CastingWords?
      Do you transcribe sermons?
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      "Why?" she asked, with a quick suspicion of the dreariness she caught in his tone. "The Liftinant's far down the hill wid the regiment," said Barney McGrath. "There's no toime to sind for him. Here, lit's pick thim up an' carry thim down to the wagon." "Look here. Sergeant," remonstrated Shorty, "I don't belong in that pack o' shell-fever invalids, and I won't fall in with 'em. There's no yaller or cotton in me. I'm straight goods, all wool, and indigodyed. I've bin promoted Corpril in my company for good conduct at Chickamauga. I'm goin' back to my regiment o' my own accord, before my time's up, and I propose to go my own way. I won't go under guard." Another swift push of two or three miles brought them toward the foot of Mission Ridge, and near the little, unpainted frame house which had once been the home of John Ross, the chief of the Cherokees. "No," answered Shorty; "that's that Ohio rijimint, made up o' rollin' mill men and molders. They all wear red flannel shirts. There's the 200th Injianny just down there to the left, with all them men on extra duty on the parade ground. I know just the gang. Same old crowd; I kin almost tell their faces. They've bin runnin' guard, as usual, and comin' back full o' apple-jack and bad language and desire to give the camp a heavy coat o' red paint. Old McBiddle has tried to convince 'em that he was still runnin' the rijimint, and his idees wuz better 'n theirs, and there they are. There's Jim Monaghan handlin' that pick as if he was in the last stages o' consumption. There's Barney' Maguire, pickin' up three twigs 'bout as big as lead pencils, and solemnly carryin' 'em off the parade ground as if they wuz fence-rails. I'll just bet a month's pay that's Denny Murphy marchin' up and down there with his knapsack filled with Tennessee dornicks. Denny's done that feather-weight knapsack trick so often that his shoulders have corns and windgalls on 'em, and they always keep a knapsack packed for him at the guard-house ready for one of his Donnybrook fair songs and dances. Mighty good boy, Denny, but he kin git up a red-hotter riot on his share of a canteen of apple-jack than any three men in the rijimint. That feller tied to a tree is Tony Wilson. He's refused to dig trenches agin. O, I tell you, they're a daisy lot." "And I have mine." It was settled. Norma did what she could, did what she thought right. "You don't have to die," she told him. "You're not responsible." Further on, in the secrecy of the tents and caravans, the dusk became full of cowering shapes, sometimes slipping and sliding about apart, sometimes blotted together ... there were whispers, rustlings, strugglings, low cries of "d?an't" and "adone do!"—the sound of kisses ... kisses ... they followed Robert all the way to Meridiana's tent, where, standing in the brazier glow, and flushed besides with crimson of her own, stood Bessie. "Thinks only of his farm and nothing of his flesh and blood," said old Realf. He now realised the full extent of his peril, because for the first time he saw her position unmasked. She would never beguile him with the thought that she could help him in his life's desire; she would not alter the essential flavour of their relationship to suit his taste—rather she would force him to swallow it, she would subdue by strength and not by stealth, and fight him to the end. "My lord baron," replied the messenger, "the verdict states that a charmed potion had been administered to the young lord. This accusation precedes the charge of poisoning: therefore, the spiritual court must first decide on the fact of witchcraft, before the temporal tribunal can take cognizance of the other offence." HoME一级a免费又观看 ENTER NUMBET 0017
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